Guesthouses in cardiff

admin | Rubric: guesthouses dominica | 27.08.2015
Guesthouses in cardiff Back in school, oh about 40 years ago (although it really does feel like yesterday), I prided myself on being pretty good at geography.
I knew the capital cities of most countries in the world, could recite every state in the guesthouses in cardiff US and province in Canada, and guesthouses in cardiff I was great at playing hotels and guesthouses Risk and yes, there is a geographical component.
But.I learnt something last week that I am really holding myself to account for sharingI did not know there were ski resorts in Australia.
Even guesthouses in cardiff at the age when I should have known everything as most teenagers do now, if someone had suggested that winter down-under included the white stuff, I would have given them that all-knowing teenage look (the smirky one) and moved off in disdain.
Last week I got an email from Sonja Schatzle who runs Pender Lea Alpine Guest Accommodation in the Snowy Mountains of New South Wales.
Probably most people, and I am guesthouses in cardiff just the ignorant guesthouses phuket one.
Sonja had a question about whether there were any posts in the archives about guesthouses in cardiff creating a Welcome Book.
I really thought nottingham guesthouses I had one but searching yielded nothing so here we are.a brand shiny new guide to creating a Welcome Book. What a Welcome Book is and what its not I t is exactly what it says A WELCOME book an hua hin guesthouses attractively laid out, easy to read, structured and friendly manual that makes your guests stay as comfortable as possible It should scream Welcome as it says: We appreciate youve spent a lot of vacation money on guesthouses in cardiff your time in our place guesthouses rye We understand how important it is for you to feel at home and comfortable Your enjoyment of our home is our 1 priority We love this business skegness guesthouses and it shows What it is not is An indecipherable, dog-eared, coffee-stained, scrap of lined paper A list of rules and thou shalt-not instructions An out of date collection of old leaflets and brochures Weve all said it.
When yet another telephone call breaks up a lazy Sunday afternoon, or even as we experienced once, the call at 11pm because the guests could not get the microwave to work, we get frustrated because all the information is in there, and for some reason no-one ever bothers to pick it up and read it.
Just recently we had a in cardiff call from a guest asking about how to turn the jets on guesthouses in cardiff in the hot tub.
Phil (my husband), ever so patiently, explained the process, and when the guest said well Ill call you back if we have any more issues, he said, Its all in the Welcome Book.
The book that says Welcome to Osprey Cottage on the front Oh that book. My wife put it away in a drawer when we arrived I dont think anyone has looked at it since We are not isolated in this experience. I know this because we manage guesthouses 220 properties each of which has a Welcome Book and we still get calls asking what to do with garbage, where the nearest boat launch is, and how to turn on the BBQ (yes, we get that one too).
First of all we have to create something really attractive that someone might just pick up and read.
Secondly, we need to think of alternative ways of passing on important information.
Appearance The best Welcome Books Ive seen could grace a coffee table guesthouses penang in a smart hotel.
They are attractively guesthouses in cardiff presented with a graphic on the front depicting the property and with guesthouses in cardiff the name of the book clearly displayed.



Comments on Guesthouses in cardiff

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